Rants of Retail!

I have a part time job in a clothes shop, where my role changes throughout the day. This means I get to experience different aspects and areas of working in retail and although I am extremely grateful for having a job, especially since it’s not a hard job, there are still downfalls.

So today, I’m going to be ranting about those downfalls. 😀

 

The Customer Isn’t Always Right

Customer service is a huge part of working in retail and I’m generally a nice person, so I am nice to the customers and try to help as much as possible. But good lord, give me strength, sometimes there are people that I honestly think and choose to think have come from living in a cave, having been raised by wolves. It’s like they have no respect or care for other people. I completely understand you can be in a bad mood but it’s still wrong to be mean to someone, especially a worker trying to help you out.

I’ve gotten subtle racism, rude remarks about how I’m doing things wrong when I’m really not, ageism, harassment from older men, etc.  It can really mess up your day when you experience it.

 

The 5p Bane of the Universe Bag

In the UK, the charge for a plastic carrier bag is 5p. This is because it promotes and encourages people to not buy plastic bags and re-use their own or get a bag for life. It means that there will be less plastic bags littered on the streets and less plastic will be manufactured and broken down, adding to global warming. And I mean, it’s only 5p. You can find that on the walk to the shop.

However, if I got 5p for the amount of times I’ve been asked why they need to pay for it or have to stand behind the till, listening to customers complain about the charge, I wouldn’t even need a job. It gets old.

If you don’t want to get rid of your change, re-use a plastic bag or use the magic and power of your hands.

And then I have those cases where people will buy the tiniest thing like a keyring and ask for a bag. Seriously? XD Defeats the whole purpose of save the environment.

 

The Jokes

Sometimes, there isn’t a price tag on the clothes that someone is buying. This means I have to type in a code and usually, before I type it in, I tell them there’s no price tag so they know why I’m going to be tapping away at the keyboard. And sometimes, there are people who like to make overused jokes. I love conversing with customers but just skip the annoying jokes like the ever so funny, “Oh so I guess it’s free then haha.” This also happens when the barcode isn’t working.

I didn’t know I was serving Kevin Hart.

 

Waste of Timers

I often get customers come up to the till with a pile of clothes and I’ll start scanning them. Then they’ll ask what size the item they got is and say “oh…that might be too big.” And then they’ll decide they don’t want it. And that’s fine, you can change your mind but don’t. do. it. for. every. single. item.

And sometimes items are misplaced in the wrong sections. Some stands have signs on it saying £8. It actually says from £8, which means £8 and up. But nobody ever reads the ‘from’ bit so they’ll come up, thinking what they’ve got is whatever it said on the sign and not on the actual price tag and then get irritated at me when it’s a price higher.

Along the lines of wrong prices, sometimes people come up to the till, get me to scan and de-tag and bag everything and then realise the price is a whole £2 above what they thought the price was and yell at me. XD

READ THE PRICE TAG OR ASK FIRST!!!

 

Also, don’t come and tell me that a certain item you have your eye on is cheaper in another shop. If it’s cheaper in another shop, go there then.

 

Are You Gonna Pick That Up?

But seriously, are you?

The amount of times I’ve tidied something up and someone goes over to that particular stand and dropped a few things, turned the hangers around, managed to turn the clothes inside out and have the audacity to look me in the eye and do nothing is beyond me. Or let their kids run around knocking things to the floor.

I get that it’s my job and I have to clean it up but it’s not hard to just hang the one thing your just dropped. It’s like littering and saying it’s the street cleaner’s job to pick it up.

 

The Cherry On Top

Get ready for this because these are true stories. I have never been there on the days these have happened but I get told about it very quickly.

 

One piece of advice for you when clothes shopping is don’t get to comfy in the changing rooms.

People have pooped in there. For real.

 

This one man kept asking for the toilet and asked what he was gonna do since there isn’t a toilet. So he went in the changing room and I don’t think I need to explain anymore.

This other boy was trying on these suits. He was in the changing room for ages and my manager asked his brother why he was taking so long. Eventually, the boy came out, with poop in the suit trousers. He pooped in the suit trousers!!! I actually did come that day but not to work, just to shop.

There have been other cases and some with urine too. You’ve got to mix it up every now an again, of course.

 

Despite all these downfalls, I love my job and the people I work with and even the customers, because most of them are nice. I am very grateful for having it and the downfalls can be annoying but to be honest, they don’t actually bother me a lot. There are definitely more pros to cons but I thought the cons would be funny to rant about. I may post a pros post later on.

 

Do any of you have a job or have experienced the same things I have?

 

-Shay

Street Leaflet Distributors.

You know those people who roam around the streets and shopping centres, with their perky steps and sparkling smiles, ready to hand you a leaflet or flyer, telling you that there’s like 5% off in their store or begging you to join a c̶u̶l̶t church, while you have to pretend like you didn’t hear them calling you and then you feel really bad, thinking about the moment over and over again for the rest of your now ruined day?

 

Hi, that person is me.

 

I like my job and I really do appreciate the fact that I have one since I do know how hard it is to obtain one. But…like most things, there are downsides to my job. I work for a fashion retail chain (ooh ooh, get me 💁), so there are occasions where I have to go out of the store, onto the streets, and hand. out. leaflets. to. people. who. just. want. to. enjoy. their. day.

Before, every time, I’m supposed to do this role, I get the pep talk of “Be confident!” from my manager. Trust me, I can easily be confident if I’m just talking to strangers, who I’ll never see again. That’s not my issue. I can be confident. I just don’t want to be annoying. I mean, seriously, who likes those people who try to block your path to sell you something with their fake two faced personalities, or worse, those people, who knock on your door and wait outside for god knows how long, while you turn off the lights and hide behind a chair whispering “Please, no Jehovah Witnesses today!”?

 

As I walk up and down, in front of the store, I tend to pick people with kids and those who make eye contact with me. They just seem like they’ll be a little more friendly. That, and we all know you have to avoid making eye contact if you don’t want to be approached so looking deep into my eyes and soul is basically asking for it. You wouldn’t believe the amount of people, who change their route of walking as soon as they see the leaflets in my hand, to avoid me, and the people who desperately avoid eye contact or whip out their phones to seem busy. I know your little tricks!

At first, I really do try, with a smiley face, the “Hi! There’s now 20% off everything in (Shop Name)” at the ready and a little spring in my step, but a lot of people either walk past, ignoring my attempts or shake their head. Some people do take it and if I’m lucky I get a “thank you” and you know what, to those people, I hope you live your best life and I think you’re an amazing human being, who should live in the lap of luxury. And that is definitely not an over exaggeration.

After all the rejections I get, I tend to mumble to myself. Because I’m crazy. I usually say things like “Okayyy… that’s fine. You could’ve said no thanks”, which by the way, I do say out loud. This isn’t in my head. There have even been points where I will literally just say “Just take it.” Just take it, how hard is it to just take it? There’s a bin just a few metres away, you can chuck it in there! Do iT FoR mY SAniTy ANd MENTAL HEALTH! PLEASE! HOW HARD IS IT?

Rhetorical question, don’t answer that.

 

I saw two of my friends walk down once, where I ran up to them and said “Hey guys! TAKE THESE!” while shoving about four into their hands. They just stood there in confusion.

There was even another person, giving out his leaflets. I should’ve done a swap with him.

 

It can be a really humiliating task to do and it makes me feel like my teeth will shatter from biting and grinding so hard and I tend to just want to go into another shop and sit in the corner, rocking back and forth. It just makes me want to read through cringey pinterest quotes about never letting things get you down and being brave because you only live once and you’ll have regrets yada yada yada! I guess, though, at the end of the day, it can all just be an addition to the pile of jokes that is my life. 🙂

 

So, the takeaway from this post, for you, is just take the damn leaflet.

 

-Shay